Refund Policy
Effective Date: [26-01-2025]
At [ waloutfit], we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below.
1. Return Period
You have [insert number of days, e.g., 30 days] from the date of purchase to request a refund or exchange. After this period, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, items must be:
- Unworn and in their original condition
- In the original packaging (including tags)
- Accompanied by a receipt or proof of purchase
3. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Sale items or clearance items
- Items marked as « final sale »
4. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact us at info@waloutfit.com to request a return authorization.
- Pack the item securely in its original packaging.
- Include your order number and a note with your reason for the return.
- Ship the item to the address provided in the return authorization email.
5. Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [insert number of days, e.g., 5-10 business days].
6. Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Exchanges
If you would like to exchange an item for a different size or color, please initiate a return and place a new order for the preferred item.
8. Contact Us
For any questions about our refund policy, please contact us at:
Email: info@waloutfit.com